Invoices and ReceiptsUpdated 21 days ago
Understand everything you need to know about your invoices and receipts, including how to access, request, and update them. Whether you need a copy for tax purposes or want to correct an error, we’re here to help ensure your documentation is accurate and accessible.
Will I receive an invoice for my order?
Yes, an invoice will be sent to your email after your order is confirmed. If you don’t receive it within 24 hours, please check your spam folder or contact us, and we’ll resend it to you.
How can I request a copy of my receipt?
To request a copy of your receipt, email us at [email protected] with your order number and the email address used for the purchase. We’ll provide a copy within 1-2 business day.
Can I get an itemized invoice for tax purposes?
Yes, we can provide an itemized invoice. Simply contact us at [email protected] with your order number and mention that you need it for tax purposes. We’ll ensure you receive the detailed document promptly.
Why does my invoice show the wrong total amount?
If your invoice reflects an incorrect total, it could be due to discounts, taxes, or shipping adjustments. Please contact us immediately at [email protected] with your order number, and we’ll investigate and correct it for you.
How can I update the billing address on my invoice?
To update your billing address, email us at [email protected] with your order number and the correct details. We’ll issue an updated invoice and send it to you.