Order CompletionUpdated a month ago
Get all the details about completing your order, including shipment notifications, handling issues like missing emails or delayed deliveries, and reordering your favorite items.
How will I know when my order has been shipped?
Once your order has been shipped, we’ll send you a confirmation email with your tracking number. You can use this number to track your package’s journey to your doorstep. If you don’t see the email, check your spam or junk folder.
What should I do if I didn’t receive an order confirmation email?
If you haven’t received a confirmation email within a few minutes of placing your order, please:
- Check your spam or junk folder.
- Verify that the email address provided during checkout is correct.
- Contact us at [email protected] if you still can’t find it, and we’ll resend it to you.
What should I do if my order hasn’t arrived yet?
If your order is delayed, follow these steps:
- Check your tracking information using the link in your shipping confirmation email.
- Ensure the shipping address provided during checkout is correct.
- If the tracking shows no updates or you haven’t received your order within the estimated delivery timeframe, contact us at [insert contact info], and we’ll assist you.
Can I reorder an item from my previous order?
Yes! You can easily reorder an item by logging into your account, navigating to your order history, and selecting the item you wish to reorder. If you don’t have an account, feel free to search for the product on our website and place a new order.
How can I review the items I purchased?
To review your purchased items, log into your account and visit your order history. You’ll find a list of all previous orders with details of the products included. If you don’t have an account, check the confirmation email sent after your purchase for the order details.