Order ModificationsUpdated a month ago
Need to make changes to an order you’ve already placed? We’ve got you covered! Whether it’s updating your shipping address, modifying the items in your cart, or adjusting your payment method, our order modification process is designed to accommodate your needs. Read on to learn how to make updates before your order is shipped.
1. Can I change the items in my order after I’ve placed it?
We understand that plans can change! If your order hasn’t shipped yet, you can request a modification by contacting us at [email protected] or through our chat. Please note that changes are subject to availability.
2. How do I update my shipping address after placing an order?
If your order hasn’t shipped, you can update your shipping address by reaching out to us at [email protected] or via chat. Be sure to provide your updated address and order number for faster assistance. Unfortunately, we cannot modify shipping details once your order has been dispatched.
3. Can I add items to an existing order?
To ensure fast processing, we can’t add items to an order that’s already been placed. However, you can place a new order, and we’ll do our best to combine shipments if possible. Contact us for assistance.
4. What should I do if I need to change my payment method?
If your order hasn’t been processed yet, contact us as soon as possible at [email protected] or through chat. We’ll guide you through updating your payment method.
5. Is there a deadline for making changes to my order?
Yes, changes can only be made before your order is shipped. Once your order is processed and dispatched, we are unable to make modifications. We recommend reaching out immediately if you need to make any adjustments.
Need Help?
If you have additional questions or need assistance, our team is here to help. Contact us at [email protected] or via chat, and we’ll do our best to accommodate your request!