Order Status and TrackingUpdated 22 days ago

Stay informed about your order every step of the way! Here, you’ll find answers to common questions about checking your order status, understanding shipping timelines, and tracking your package.

1. How can I check the status of my order?
You can check your order status by logging into your account on our website and navigating to the “Orders” section. If you don’t have an account, use the order confirmation email to track your order via the provided link.

2. When will my order be shipped?
Orders are processed within 1-2 business days. Once shipped, you’ll receive a confirmation email with your tracking details. Standard delivery typically takes 2-5 business days within the US.

3. What does the status ‘Processing’ mean?
The status ‘Processing’ means we’ve received your order and it’s being prepared for shipment. This includes verifying payment, packing your items, and creating your shipping label.

4. Will I receive a tracking number for my order?
Yes! Once your order has shipped, we’ll send you a tracking number via email so you can monitor your package’s journey to your doorstep.

5. Why is my tracking information not updating?
Sometimes, tracking updates may be delayed due to the shipping carrier’s processing times. Please allow 24-48 hours for the tracking information to reflect the most recent activity. If it’s been longer, contact us at [email protected] for assistance.