Payment IssuesUpdated a month ago

We’re here to help if something goes wrong with your payment. This article covers common payment issues, from declined transactions to duplicate charges, and how to resolve them.

Why was my payment declined?
Double-check that your payment information is correct and your card has sufficient funds. If the issue persists, contact your bank or payment provider.

Can I change my payment method after placing an order?
Once an order is placed, the payment method cannot be changed. If necessary, contact us to cancel the order and place a new one.

What should I do if I was charged the wrong amount?
Contact us immediately with your order details, and we’ll review and correct the issue.

Why was I charged twice for my order?
Duplicate charges may occur due to system errors or authorization holds. Contact us with your order details, and we’ll investigate and resolve the issue.

How can I get a refund if there is an issue with my payment?
If there was a payment error, contact us to process a refund. Refunds are issued to the original payment method within 3-10 business days.