European Union 14-Day Cooling Off PeriodUpdated 2 months ago

If your order is being shipped to an EU country, you have the right to cancel or return your order within 14 days of receiving it, for any reason, under the EU Consumer Rights Directive.

✔ The item must be unused, in original packaging, and include proof of purchase.
✔ Refunds will be processed within 10 business days after receiving the returned item.
✔ Customers are responsible for return shipping costs unless the item is defective.

🚨 Exceptions to the Cooling Off Period:

• Dink Master & Dink Master Pro (non-returnable due to high shipping costs).
• Used paddles with visible wear, scratches, or damage.
• Personalized or custom-made items.

If you wish to cancel or return an order under the EU Cooling Off Period, please contact us at [email protected] before sending the item back.