Enhance Pickleball logo
Enhance Pickleball logo

All articles

General Return PolicyUpdated a month ago

We aim to provide a seamless return experience. This article covers our 14-day return policy, eligibility requirements, and guidelines to ensure your return is processed smoothly.



What is your return policy?
We offer a 14-day return policy. You can request a return within 14 days of receiving your item. Items must be unused, in their original packaging, a receipt, or proof of purchase, and image of the item they want to return. 

How long do I have to return an item?
You have 14 days from the date you receive your order to request a return.

Are all products eligible for returns?
Most items are eligible for returns. However, Ninja Balls can only be returned if they are broken, and restocking fees apply to specific products. See our detailed restocking fee section for more information.

What condition does the item need to be in for a return?
Items must be unused, in their original packaging, and in the same condition as when you received them. To ensure your return is processed smoothly, we also require a photo or video showing the current state of the product.

Do you accept returns for sale or discounted items?
Yes, sale or discounted items can be returned unless specified otherwise. All returns must meet the eligibility criteria.

Was this article helpful?
Yes
No