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Order Changes or CancellationsUpdated a month ago

Need to make changes to your order? This article explains how to modify, cancel, or update details for your purchase.


Can I cancel my order after it’s been shipped?
Unfortunately, once an order has shipped, it cannot be canceled. You can, however, return the item once it arrives.

What should I do if I need to change my shipping address after placing an order?
Contact us immediately at [email protected]. If the order hasn’t shipped, we’ll update the address for you.

Can I modify my order if I ordered the wrong item?
If your order hasn’t shipped yet, we can make changes. Contact us as soon as possible to request modifications.

What happens if my order is canceled due to payment issues?
You’ll receive an email notification about the cancellation. Please update your payment details and place a new order.

How do I confirm if my cancellation or change request was processed?
We’ll send you a confirmation email once your request has been processed.

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