Order Issues
This section addresses common order-related issues, including missing, delayed, or incorrect items.
Missing Items
If something is missing from your order, don’t worry—we’re here to help! This article explains how to check your shipment details and what to do if an item hasn’t arrived yet. What should I do if an item is missing from my order?Please check your shi
Delayed Orders
We understand how important it is to receive your order on time. This article covers reasons for delays and steps to resolve them quickly. Why hasn’t my order arrived yet?Delays can happen due to high demand, weather conditions, or carrier issues. Ch
Incorrect Items
Receive the wrong item? We’re here to fix it! This article explains how to report incorrect items and ensure you get the right product. What should I do if I received the wrong item?Email us at [email protected] with your order number, a des
Damaged Items
If your order arrives damaged, we’re here to make it right. This article explains how to report damages and get a replacement or refund. What should I do if my order arrives damaged?Email us at [email protected] within 48 hours of receiving
Lost Shipments
If your order didn’t arrive as expected, we’re here to help! This article provides steps to locate lost shipments and request a replacement or refund. What should I do if my order is marked as delivered but I didn’t receive it?Check around your prope
Order Changes or Cancellations
Need to make changes to your order? This article explains how to modify, cancel, or update details for your purchase. Can I cancel my order after it’s been shipped?Unfortunately, once an order has shipped, it cannot be canceled. You can, however, ret