RefundsUpdated 3 months ago

We want to make refunds as straightforward as possible. This article provides details about how refunds are processed, timelines, and what to do if you experience delays.

How do refunds work?
Refunds are issued after we receive and inspect the returned item. Refunds will be made to the original payment method used at checkout.

How long does it take to receive my refund?
Refunds are processed within 10 business days after we receive the returned item.

Will I be refunded for shipping costs?
No, original shipping costs and return shipping costs are non-refundable unless the item is defective or incorrect.

Can I request a refund to a different payment method?
No, refunds can only be issued to the original payment method used at checkout.

Why haven’t I received my refund yet?
If more than 15 business days have passed since your return was received and you haven’t received your refund, please contact [email protected].